Frequently Asked Questions

Everything you need to know about shopping at Game Haven Tooele

What is the standard shipping timeframe for orders?

We process all fashion and apparel orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Please note that certain limited-edition gaming apparel may be subject to final sale terms.

How do I know which size to order?

Each product page features a detailed size guide. Our gaming-themed apparel generally follows standard US unisex sizing, but we recommend checking specific measurements for slim-fit hoodies and joggers.

Do you offer international shipping?

Currently, Game Haven Tooele ships exclusively within the United States and Canada. We are looking to expand our international shipping options in the near future.

Are your graphic tees and hoodies machine washable?

Yes, our apparel is made from high-quality fabrics designed for durability. To preserve the graphic prints, we recommend washing inside out in cold water and tumble drying on low heat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.